Freo 20 Robot Vacuum & Mop

C$1,299.99 C$1,299.99
C$1,499.99 C$1,499.99
C$200
Limited-Time Early Bird Special Limited-Time Early Bird Special
Ends in: Ends in:
09
DAYS
23
HRS
33
MINS
46
SECS
Combo

Pay with ease

Final Price
C$1,299.99

Freo 20 Robot Vacuum & Mop

Final Price C$1,299.99
7× wider flattened roller mop*
Up to 60℃ hot-water mopping*
31,000 Pa hyper suction*
TwinAI Dodge™ obstacle avoidance
All-in-one self-cleaning dock
DualFlow tangle-free system
4 cm Threshold Crossing*

FlowWash Mopping System

Why does Track Mop take mopping to the next level? Why does Track Mop take mopping to the next level?

Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 60℃ hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces. Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 60℃ hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces.

Narmind Pro™ Intelligent Perception Narmind Pro™ Intelligent Perception

Wider coverage, heated water flow, and steady downward pressure. Wider coverage, heated water flow, and steady downward pressure.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

FlowWash real-time self-cleaning rolling track mop system FlowWash real-time self-cleaning rolling track mop system

Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself. Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself.

Smart Object Recognition Smart Object Recognition

Reaches every corner. Cleans closer to edges. Reaches every corner. Cleans closer to edges.

The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks. The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Detects the mess. Adapts the clean. Detects the mess. Adapts the clean.

TwinAI Dodge™ distinguishes dry debris from liquid spills—boosting suction and re-cleaning dry messes when needed, while using reverse-and-forward mopping and keeping the side brush away from wet areas. TwinAI Dodge™ distinguishes dry debris from liquid spills—boosting suction and re-cleaning dry messes when needed, while using reverse-and-forward mopping and keeping the side brush away from wet areas.

AI Dirt Detection–Particle AI Dirt Detection–Particle

The robot intelligently adapts its cleaning strategy by reducing speed, increasing suction power, and performing additional passes when needed to ensure no dirt is left behind. The robot intelligently adapts its cleaning strategy by reducing speed, increasing suction power, and performing additional passes when needed to ensure no dirt is left behind.

AI Dirt Detection–Liquid AI Dirt Detection–Liquid

A dedicated cleaning strategy for liquid spills delivers a hassle-free automated cleaning experience, eliminating the need to manually clean contaminated side brushes. A dedicated cleaning strategy for liquid spills delivers a hassle-free automated cleaning experience, eliminating the need to manually clean contaminated side brushes.

TwinAI Dodge™ Obstacle Avoidance

Human-like vision. AI-powered decisions. Human-like vision.
AI-powered decisions.

Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 5 mm—even in complex floor plans. Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 5 mm—even in complex floor plans.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Advanced obstacle avoidance.Effortless navigation. Advanced obstacle avoidance.Effortless navigation.

Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments. Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments.
Smart Object Recognition Smart Object Recognition

Smart cleaning that works around your pets. Smart cleaning that works around your pets.

Pet Care Mode adapts cleaning around your pets' activity areas, while Find Your Pet and Pet Moments help you stay connected when you're away. Pet Care Mode adapts cleaning around your pets' activity areas, while Find Your Pet and Pet Moments help you stay connected when you're away.

Quiet cleaning for peaceful moments. Quiet cleaning for peaceful moments.

Baby Care Mode reduces cleaning noise during naps, focused work, and other quiet moments. Baby Care Mode reduces cleaning noise during naps, focused work, and other quiet moments.
*Noise level measured at 56.9 dB(A) during vacuuming in Quiet Mode under Narwal laboratory conditions. Actual results may vary. *Noise level measured at 56.9 dB(A) during vacuuming in Quiet Mode under Narwal laboratory conditions. Actual results may vary.

Picks up large debris. Adapts to every surface. Picks up large debris. Adapts to every surface.

31,000 Pa* suction power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur. 31,000 Pa* suction power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur.

31,000 Pa* Suction Power 31,000 Pa* Suction Power
Snack crumbs Snack crumbs
Snack crumbs Snack crumbs
Pet hair Pet hair
Pet hair Pet hair
Cat & dog food Cat & dog food
Pet food Pet food
Soil pellets Soil pellets
Tracked-in dirt Tracked-in dirt

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Powerful on hair. Free from tangles. Powerful on hair.
Free from tangles.

DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance. DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance.

Clean Despite Heights Clean Despite Heights
1.57 in Gap Bridging 1.57 in Gap Bridging
0% hair tangling* (Main brush) 0% hair tangling* (Main brush)
3.74 in Slim Height 3.74 in Slim Height
0% hair tangling detected* (Side Brush) 0% hair tangling detected* (Side Brush)

*Data provided by SGS lab testing. Actual results may vary depending on conditions. *Data provided by SGS lab testing. Actual results may vary depending on conditions.

Cleans across every height challenge. Cleans across every height challenge.

Up to 4 cm threshold crossing* Up to 4 cm threshold crossing*

9.5 cm low-profile reach* 9.5 cm low-profile reach*

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Smarter cleaning. Less hands-on. Smarter cleaning.
Less hands-on.

More cleaning from the same 30-minute recharge. More cleaning from the same 30-minute recharge.

Starting at 20% up to 86 minutes and 775 sq. ft. of cleaning.* Starting at 20% up to 86 minutes and 775 sq. ft. of cleaning.*

Narwal Freo Mind 4.0 Narwal Freo Mind 4.0

Recommends a cleaning plan based on your home and routine. Recommends a cleaning plan based on your home and routine.

Say “Hey Nawa” Say “Hey Nawa”

Start cleaning with a simple voice command. Start cleaning with a simple voice command.
*In a 30-minute recharge test under controlled conditions, all products started at 20% battery. Freo 20 reached 43% battery, delivering up to 86 minutes of cleaning and covering up to 775 sq. ft. *In a 30-minute recharge test under controlled conditions, all products started at 20% battery. Freo 20 reached 43% battery, delivering up to 86 minutes of cleaning and covering up to 775 sq. ft.

Always fresh. Never a chore. Always fresh. Never a chore.

Self-Wash Self-Wash

Cleans the mop with hot water throughout the cleaning cycle. Cleans the mop with hot water throughout the cleaning cycle.

Self-Sanitize Self-Sanitize

Uses water heated up to 100°C to sanitize the mop.* Uses water heated up to 100°C to sanitize the mop.*

Self-Empty Self-Empty

Stores up to 120 days of dust.* Stores up to 120 days of dust.*

Self-Dry Self-Dry

Dries the mop with 60°C hot air to help reduce moisture and odors.* Dries the mop with 60°C hot air to help reduce moisture and odors.*

Simultaneous Wash & Charge Simultaneous Wash & Charge

Charges while self-cleaning for longer, uninterrupted cleaning. Charges while self-cleaning for longer, uninterrupted cleaning.

Replaceable Filter Replaceable Filter

Captures debris and lint to help prevent clogs. Captures debris and lint to help prevent clogs.

Precision Narwal App Control Precision Narwal App Control

Find your pet Find your pet
Baby Care Mode & Pet Care Mode Baby Care Mode & Pet Care Mode
Select Baby/ Pet Care Mode Baby Care Mode &
Pet Care Mode
Baby Care Mode & Pet Care Mode Baby Care Mode & Pet Care Mode
Voice commands Voice commands
Multi-level mapping Multi-level mapping
No-Go Zones No-Go Zones
Freo Mind 4.0 Freo Mind 4.0
Edit Room Edit Room
No-go zones No-go zones
Schedule Cleaning Schedule Cleaning
Schedule cleaning Schedule cleaning
Child Lock Child Lock
Child lock Child lock
Erase Zone Erase Zone
Edit room Edit room

Support

Manual
  • Manual
  • FAQs

Freo 20 Robot Vacuum & Mop User Manual

Download
What is the FlowWash mopping system?

FlowWash is Narwal's circulating hot-water mopping system.

The Freo 20 drags a continuous mop track through 60°C (140°F) circulating hot water, then scrubs with 12N of bionic downward pressure across 16 precision spray holes.

The mop edge extends to reach into corners, and smart liquid-dirt sensing detects messier areas and automatically concentrates cleaning there — so it washes with fresh, heated water instead of dragging a dirty pad around.

Why does the Freo 20 mop with 60°C hot water?

Hot water breaks down greasy, sticky, and dried-on messes far better than cold or room-temperature water, and it helps sanitize the floor as it cleans.

Because the water circulates and is refreshed continuously, the mop stays clean throughout the run rather than smearing dirt from one spot to the next.

How does NarMind Pro navigation work?

NarMind Pro uses a TwinAI dual-camera system for precise, real-time mapping and obstacle avoidance.

It recognizes and steers around common household objects, and includes dedicated Pet Mode (tracks and avoids pets and their messes) and Baby Mode (extra-careful navigation around play areas and small objects) so the robot adapts to your home.

Will the robot wet my carpets?

No. The Freo 20 detects carpet and lifts or avoids the mop so carpets stay dry, while continuing to vacuum.

You get thorough hard-floor mopping without water ever touching your rugs.


How powerful is the suction, and how does it handle pet hair and tangles?

The Freo 20 delivers 31,000 Pa of suction. A conical tangle-free roller pulls hair in without wrapping, and a self-reversing side brush clears debris from edges and corners — so long pet hair and human hair are picked up instead of tangling around the brush.

What does the base station do?

The base station automates nearly all upkeep: it self-cleans the mop with 45–100°C (113–212°F) hot water, dries the mop with 60°C (140°F) warm air to prevent odors and mildew, auto-refills clean water during a run, and holds up to 120 days of dust in its auto-empty system.

A removable filter makes routine care quick and tool-free.

How often do I need to maintain or empty it?

Very little.

The auto-empty dock holds roughly 120 days of dust before the bag needs replacing, clean and dirty water are managed automatically by the station, and the removable filter just needs an occasional rinse.

There's no daily mop-washing or tank-emptying ritual.

What floor types can it clean?

The Freo 20 is built for hard surfaces — hardwood, tile, laminate, stone, and vinyl — and handles low- to medium-pile carpet through automatic carpet detection (vacuuming without wetting).

It adapts pressure and water use to the surface it's on.

Product dimensions Product dimensions

Freo 20 Freo 20

Robot Robot

351.2 × 363.5 × 95 mm
(13.8 × 14.3 × 3.7 in)
351.2 × 363.5 × 95 mm
(13.8 × 14.3 × 3.7 in)

Base Station Base Station

431 × 402 × 461 mm
(17.0 × 15.8 × 18.1 in)
431 × 402 × 461 mm
(17.0 × 15.8 × 18.1 in)

What’s in the Box What’s in the Box

Track Mop Track Mop

Roller brush Roller brush

Side brush Side brush

2×Filter 2×Filter

Dust bag Dust bag

Detergent Detergent

Power cord Power cord

Scale inhibitor Scale inhibitor