Black Friday Early Access | SAVE UP TO C$1,070 
Get early access

Narwal Freo 20 Robot Vacuum & Mop

C$1,299.99 C$1,299.99
C$1,499.99 C$1,499.99
C$200
Limited-Time Early Bird Special Limited-Time Early Bird Special
Ends in: Ends in:
Combo

Key Features

⭐ 60°C FlowWash Mopping System — Wider Coverage, Deeper Clean: Heated water powers a flattened track mop that continuously self-cleans as it mops, delivering exceptional hard-floor cleaning for stubborn messes like grease, dried coffee, and muddy pet paw prints.

⭐ Pet Care Mode 2.0 — Adapt Cleaning, More Caring: Smart pet zone cleaning automatically boosts suction for large debris, while remote video keeps you connected with your pets wherever you are.

⭐ 100°C Hot-Water Self-Cleaning — Less Bacteria, No More Odor: Heated water helps sanitize the mop and reduce bacteria by 99.99%, delivering spotless floors while keeping it hygienic for homes with kids and pets.

⭐ DualFlow Tangle-Free System — Effortless Hair & Fur Pickup: A floating roller brush and active-reversing side brush work together to tackle long hair and pet fur with less tangling.

⭐ TwinAI Dodge Obstacle Avoidance — Precise Avoidance in Complex Homes: Dual RGB cameras and AI recognition deliver precise obstacle avoidance, even in homes with complex layouts.

Pay with ease

Final Price
C$1,299.99

Narwal Freo 20 Robot Vacuum & Mop

Final Price C$1,299.99
7× wider flattened roller mop*
60°C FlowWash Mopping System
Spotless in one go.
31,000 Pa suction power
Deep clean on hard-floor.
TwinAI Dodge Obstacle Avoidance
No Stuck-ups. No Pauses
All-in-one self-cleaning dock
DualFlow Tangle-Free System
0% Hair Tangling. Less Maintenance.
Pet Care Mode 2.0 & Baby Care Mode
No stuck-ups. No Pauses

FlowWash Mopping System

Why does Track Mop take mopping to the next level? Why does Track Mop take mopping to the next level?

Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 60℃ hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces. Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 60℃ hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces.

Narmind Pro Intelligent Perception Narmind Pro Intelligent Perception

60°C FlowWash Mopping System 60°C FlowWash Mopping System

Heated water powers a flattened track mop that continuously self-cleans as it mops, tackling stubborn messes like grease, dried coffee, and muddy pet paw prints. Heated water powers a flattened track mop that continuously self-cleans as it mops, tackling stubborn messes like grease, dried coffee, and muddy pet paw prints.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Cleans Your Floor. Refreshes Its Mop as It Goes. Cleans Your Floor. Refreshes Its Mop as It Goes.

FlowWash rinses the rolling track mop as it cleans. A scraper removes residue, while dirty water is collected in the wastewater tank. FlowWash rinses the rolling track mop as it cleans. A scraper removes residue, while dirty water is collected in the wastewater tank.

Smart Object Recognition Smart Object Recognition

It Cleans. Then It Takes Care of Itself. It Cleans. Then It Takes Care of Itself.

Up to 120 days of hands-free cleaning — the dock washes, dries, and empties itself, so you may not touch it for weeks. Up to 120 days of hands-free cleaning — the dock washes, dries, and empties itself, so you may not touch it for weeks.

Maintenance-Free Base Station Maintenance-Free Base Station
60°C hot-air drying 60°C hot-air drying
60°C hot-air drying 60°C hot-air drying
100°C Hot Water Mop Washing 100°C Hot Water Mop Washing
100°C hot-water mop washing 100°C hot-water mop washing
120 days dust storage 120 days dust storage
120 days dust storage 120 days dust storage
Active water tank self-cleaning Active water tank self-cleaning
Active water tank self-cleaning Active water tank self-cleaning
Simultaneous wash & charge Simultaneous wash & charge
Simultaneous wash & charge Simultaneous wash & charge
Replaceable debris filter Replaceable debris filter
Replaceable debris filter Replaceable debris filter

*Actual performance depends on the home environment. *Actual performance depends on the home environment.

Pet care 2.0 & baby care mode

Pet Care Mode 2.0 — Adapt Cleaning, More Caring Pet Care Mode 2.0 — Adapt Cleaning, More Caring

Smart pet-zone cleaning automatically boosts suction for fur and kibble, while remote video keeps you connected with your pets wherever you are. With 0% hair tangling on main and side brushes, it's built for homes with pets. Smart pet-zone cleaning automatically boosts suction for fur and kibble, while remote video keeps you connected with your pets wherever you are. With 0% hair tangling on main and side brushes, it's built for homes with pets.

Baby Care Mode — Quiet Cleaning for Peaceful Moments Baby Care Mode — Quiet Cleaning for Peaceful Moments

As low as 56.9 dB in Quiet Mode — clean floors during naps, work calls, and family time without disturbance. As low as 56.9 dB in Quiet Mode — clean floors during naps, work calls, and family time without disturbance.
*Noise level measured at 56.9 dB(A) during vacuuming in Quiet Mode under Narwal laboratory conditions. Actual results may vary. *Noise level measured at 56.9 dB(A) during vacuuming in Quiet Mode under Narwal laboratory conditions. Actual results may vary.

TwinAI Dodge Intelligent Obstacle Avoidance and Recognition

Smart navigation for everyday life. Smart navigation for everyday life.

Freo 20 recognizes household obstacles and adjusts its path around them, helping it navigate busy living spaces, pet areas, and cables on the floor. Freo 20 recognizes household obstacles and adjusts its path around them, helping it navigate busy living spaces, pet areas, and cables on the floor.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Advanced vision. Effortless navigation. Advanced vision. Effortless navigation.

Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments. Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments.
Smart Object Recognition Smart Object Recognition

No stuck-ups. No pauses. No stuck-ups. No pauses.

Dual 1080P cameras get a perfect view of the environment, achieving millimeter-level precision to safely avoid obstacles in even the most complex floor plans. It detects dry debris vs. liquid spills and adapts — boosted suction and extra passes for crumbs; a dedicated mopping strategy for spills while keeping the side brush dry. Dual 1080P cameras get a perfect view of the environment, achieving millimeter-level precision to safely avoid obstacles in even the most complex floor plans. It detects dry debris vs. liquid spills and adapts — boosted suction and extra passes for crumbs; a dedicated mopping strategy for spills while keeping the side brush dry.

AI Dirt Detection–Particle AI Dirt Detection–Particle

The robot intelligently adapts its cleaning strategy by reducing speed, increasing suction power, and performing additional passes when needed to ensure no dirt is left behind. The robot intelligently adapts its cleaning strategy by reducing speed, increasing suction power, and performing additional passes when needed to ensure no dirt is left behind.

AI Dirt Detection–Liquid AI Dirt Detection–Liquid

A dedicated cleaning strategy for liquid spills delivers a hassle-free automated cleaning experience, eliminating the need to manually clean contaminated side brushes. A dedicated cleaning strategy for liquid spills delivers a hassle-free automated cleaning experience, eliminating the need to manually clean contaminated side brushes.

31,000 Pa Power. Zero Hair Tangles. 31,000 Pa Power. Zero Hair Tangles.

31,000 Pa suction lifts crumbs, pet food, and embedded dust, adapting seamlessly from hardwood to carpet. DualFlow's floating roller brush and active-reversing side brush deliver 0% hair tangling — less maintenance after every clean. 31,000 Pa suction lifts crumbs, pet food, and embedded dust, adapting seamlessly from hardwood to carpet. DualFlow's floating roller brush and active-reversing side brush deliver 0% hair tangling — less maintenance after every clean.

31,000 Pa* Suction Power 31,000 Pa* Suction Power
Snack crumbs Snack crumbs
Snack crumbs Snack crumbs
Pet hair Pet hair
Pet hair Pet hair
Cat & dog food Cat & dog food
Pet food Pet food
Soil pellets Soil pellets
Tracked-in dirt Tracked-in dirt

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Powerful on hair. Free from tangles. Powerful on hair. Free from tangles.

DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance. DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance.

Clean Despite Heights Clean Despite Heights
1.57 in Gap Bridging 1.57 in Gap Bridging
0% hair tangling* (Main brush) 0% hair tangling* (Main brush)
3.74 in Slim Height 3.74 in Slim Height
0% hair tangling detected* (Side Brush) 0% hair tangling detected* (Side Brush)

*Data provided by SGS lab testing. Actual results may vary depending on conditions. *Data provided by SGS lab testing. Actual results may vary depending on conditions.

Reaches every corner. Cleans closer to edges. Reaches every corner. Cleans closer to edges.

The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks. The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Over Thresholds. Under Furniture. Over Thresholds. Under Furniture.

Crosses thresholds up to 4 cm* and reaches under beds and sofas with a slim 9.5 cm profile, helping clean hard-to-reach areas throughout your home. Crosses thresholds up to 4 cm* and reaches under beds and sofas with a slim 9.5 cm profile, helping clean hard-to-reach areas throughout your home.

Up to 4 cm threshold crossing* Up to 4 cm threshold crossing*

9.5 cm low-profile reach* 9.5 cm low-profile reach*

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Smarter cleaning. Less hands-on. Smarter cleaning.
Less hands-on.

More cleaning from the same 30-minute recharge. More cleaning from the same 30-minute recharge.

Starting at 20% up to 86 minutes and 72 m² of cleaning.* Starting at 20% up to 86 minutes and 72 m² of cleaning.*

Narwal Freo Mind 4.0 Narwal Freo Mind 4.0

Recommends a cleaning plan based on your home and routine. Recommends a cleaning plan based on your home and routine.

Say “Hey Nawa” Say “Hey Nawa”

Start cleaning with a simple voice command. Start cleaning with a simple voice command.
*In a 30-minute recharge test under controlled conditions, all products started at 20% battery. Freo 20 reached 43% battery, delivering up to 86 minutes of cleaning and covering up to 72 m². *In a 30-minute recharge test under controlled conditions, all products started at 20% battery. Freo 20 reached 43% battery, delivering up to 86 minutes of cleaning and covering up to 72 m².

Precision Narwal App Control Precision Narwal App Control

Find your pet Find your pet
Baby Care Mode & Pet Care Mode Baby Care Mode & Pet Care Mode
Select Baby/ Pet Care Mode Baby Care Mode &
Pet Care Mode
Baby Care Mode & Pet Care Mode Baby Care Mode & Pet Care Mode
Voice commands Voice commands
Multi-level mapping Multi-level mapping
No-Go Zones No-Go Zones
Freo Mind 4.0 Freo Mind 4.0
Edit Room Edit Room
No-go zones No-go zones
Schedule Cleaning Schedule Cleaning
Schedule cleaning Schedule cleaning
Child Lock Child Lock
Child lock Child lock
Erase Zone Erase Zone
Edit room Edit room

Support

FAQs
  • FAQs
  • Manual
What is the FlowWash mopping system?

FlowWash is Narwal's circulating hot-water mopping system. 
The Freo 20 drags a continuous mop track through 60°C (140°F) circulating hot water, then scrubs with 12N of bionic downward pressure across 16 precision spray holes. 
The mop edge extends to reach into corners, and smart liquid-dirt sensing detects messier areas and automatically concentrates cleaning there — so it washes with fresh, heated water instead of dragging a dirty pad around.

Why does the Freo 20 mop with 60°C hot water?

Hot water breaks down greasy, sticky, and dried-on messes far better than cold or room-temperature water, and it helps sanitize the floor as it cleans. 
Because the water circulates and is refreshed continuously, the mop stays clean throughout the run rather than smearing dirt from one spot to the next.

How does NarMind Pro navigation work?

NarMind Pro uses a TwinAI dual-camera system for precise, real-time mapping and obstacle avoidance. 
It recognizes and steers around common household objects, and includes dedicated Pet Mode (tracks and avoids pets and their messes) and Baby Mode (extra-careful navigation around play areas and small objects) so the robot adapts to your home.

Will the robot wet my carpets?

No. The Freo 20 detects carpet and lifts or avoids the mop so carpets stay dry, while continuing to vacuum. 
You get thorough hard-floor mopping without water ever touching your rugs.

How powerful is the suction, and how does it handle pet hair and tangles?

The Freo 20 delivers 31,000 Pa of suction. A conical tangle-free roller pulls hair in without wrapping, and a self-reversing side brush clears debris from edges and corners — so long pet hair and human hair are picked up instead of tangling around the brush.

What does the base station do?

The base station automates nearly all upkeep: it self-cleans the mop with 45–100°C (113–212°F) hot water, dries the mop with 60°C (140°F) warm air to prevent odors and mildew, auto-refills clean water during a run, and holds up to 120 days of dust in its auto-empty system. 
A removable filter makes routine care quick and tool-free.

How often do I need to maintain or empty it?

Very little. 
The auto-empty dock holds roughly 120 days of dust before the bag needs replacing, clean and dirty water are managed automatically by the station, and the removable filter just needs an occasional rinse. 
There's no daily mop-washing or tank-emptying ritual.

What floor types can it clean?

The Freo 20 is built for hard surfaces — hardwood, tile, laminate, stone, and vinyl — and handles low- to medium-pile carpet through automatic carpet detection (vacuuming without wetting). 
It adapts pressure and water use to the surface it's on.

Freo 20 Robot Vacuum & Mop User Manual

Download

Product dimensions Product dimensions

Freo 20 Freo 20

Robot Robot

351.2 × 363.5 × 95 mm
(13.8 × 14.3 × 3.7 in)
351.2 × 363.5 × 95 mm
(13.8 × 14.3 × 3.7 in)

Base Station Base Station

431 × 402 × 461 mm
(17.0 × 15.8 × 18.1 in)
431 × 402 × 461 mm
(17.0 × 15.8 × 18.1 in)

What’s in the Box What’s in the Box

Track Mop Track Mop

Roller brush Roller brush

Side brush Side brush

2×Filter 2×Filter

Dust bag Dust bag

Detergent Detergent

Power cord Power cord

Scale inhibitor Scale inhibitor

All reviews

Customer Reviews

Based on 6 reviews
100%
(6)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
T
T.T.C.
Excellent robot and very autonomous once properly set up

This is an excellent robot vacuum. I have it configured to clean my entire first floor, and once the initial setup was completed, I barely had to worry about it anymore. You can set a cleaning schedule, and I personally prefer having it run while I'm away from home.

The obstacle detection works really well. I still pick up my things before it starts so it has as much open space as possible, but when it does encounter something, it's smart enough to navigate around it. I also appreciate that it doesn't constantly send unnecessary notifications. It mainly alerts me when it's actually stuck and needs help.

The mapping is quite accurate, although you should expect to spend some time during the initial setup adjusting the rooms in the app. I definitely recommend following the manual for this part. Once everything is configured, using it becomes very simple. I can start it directly from the app whenever I want, even outside of its regular schedule.

The station is also very convenient. The robot returns to clean itself, and there is a tank for clean water and another for dirty water. It also detects different floor surfaces as it cleans. I'm especially impressed by how close it cleans along the walls, and my floors look really clean after it finishes.

I have a cat, and I also appreciate the child and pet mode that locks the buttons.

The only issue I've found in my home is a small step of around one inch with a completely square edge. The robot tries to climb it but can't make it over. I'll probably need to add a small ramp so it can access that part of the house.

The initial setup takes a little time, but once that's done, this is a very autonomous and effective robot. I'm very happy with the results.

[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]

S
S.
A Powerful Robot Vacuum and Mop That Cleans on Its Own

This robot vacuum and mop is made to do the hard work for you. It cleans your floors while you relax or get other things done. It is a great pick for busy homes.

The suction power is very strong at 31,000Pa. That means it can pull up dust, dirt, and pet hair with ease. It works well on hard floors and rugs.

It does not just vacuum. It mops too. The FlowWash mop keeps the pad clean as it works, so it does not just push dirt around. Your floors get a fresh, clean look.

The TwinAI obstacle avoidance is a smart feature. The robot can spot things in its path and go around them. This means it will not bump into toys, shoes, or furniture. You do not have to clean up the floor before it runs.

The robot is easy to set up and use. It moves around your home and cleans room by room. It can find its way back to charge when it runs low.

There are a few small problems. It can miss a spot now and then. It may also get stuck on very high rugs. But these are minor things, and the robot still does a great job.

If you want clean floors without the work, this robot vacuum and mop is a smart buy. It saves you time and keeps your home fresh every day.

[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]

A
A.C.
Genuinely hands-off cleaning that delivers

I've been running this thing through its paces across a mix of hard floors and low carpet, and it really does handle the daily grind well. The suction pulls up pet hair, crumbs, and fine dust without much fuss, and I haven't had to untangle hair from the brushes even once, which is a first for me with a robot vacuum. The mopping is where it really shines though. Instead of dragging a dirty pad around, it continuously rinses with fresh water, and the hot water actually makes a noticeable difference on kitchen grease near the stove. Spots that used to need a manual wipe-down come up on the first pass.

Navigation is solid too. It maps the house quickly, cleans in a logical pattern instead of bouncing around randomly, and the obstacle avoidance means I don't have to pre-clean every room before starting it. Shoes, cords, chair legs, it just works around them. I also like being able to target specific rooms from the app instead of doing a full run every time. The pet camera feature was something I didn't think I'd use, but I've caught myself checking in on my dog through the app more than I expected.

It's a big investment, no question about that, and the dock is fairly bulky so you'll want to plan where it goes. There was a bit of a learning curve with the app settings and mapping tweaks to get everything just right. But once it's set up, it mostly just does its thing. I start it before heading out and come home to clean floors, and that routine has genuinely changed how I think about maintaining the house. For the amount of time and effort it saves, it's been worth it for me.

[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]

Z
Z.
A practical robot vacuum and mop for our busy household

With a toddler, three teens, and a cat, this Narwal Freo 20 robot vacuum is exactly what we needed. The 31,000Pa suction is powerful, and the mop function is great for day to day messes. The obstacle avoidance works well, navigating around toys and pet bowls with ease. It keeps our floors surprisingly clean with minimal effort.

It's a wonderful time saver for any busy family. For anyone wanting a reliable robot vacuum and mop, this is a solid choice. Highly recommend.

[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]

A
A.C.
Easily my favorite upgrade since moving into a new home

5/5, LOVE IT. If you like having squeaky clean floors, you need this thing. I absolutely hate walking around barefoot and suddenly stepping on some random crumb, piece of dirt or whatever mystery substance the kids have apparently decided belongs on the floor. Since getting this, i havent really had that problem anymore and that alone has made me ridiculously happy LOL
I have it running regularly through the house and it does such a good job picking up the everyday mess that seems to magically appear five minutes after i clean. Crumbs, dust, hair, little bits of whatever, gone. The mopping is what really sold me though. The floors actually feel clean when you walk across them instead of just looking clean from across the room. I can walk around barefoot without doing that little paranoid foot test first.
I also really like how little i have to babysit it. It gets around furniture, works its way into the corners and doesnt constantly get stuck on every little thing sitting around. The dock handling the mop washing, drying and water stuff is a huge bonus too because the whole point of having a robot is that i dont want another needy appliance demanding my attention.
Is it overkill? Maybe. Do i care? Absolutely not. I would rather have this little guy running around keeping my floors clean while i do literally anything else. At this point, if it stopped working tomorrow, i would probably be more upset than i should admit. 5/5 and easily one of my favourite household gadgets.

[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]

T
T.R.I.O.F.
Mop actually cleans instead of just spreading water around

My kitchen floor has been the thing I've lost the most sleep over since we got the dogs and two kids who treat the floor like a napkin. I've had 3 different robot vacs over the years and every single one left the floor feeling vaguely damp but not actually clean. You could still see the ghost of yesterday's pasta sauce if the light hit right.

This one is different in a way that's hard to explain until you see the dock doing its thing. After the first run I watched it cycle through the mop washing and there was genuinely brown water draining out. Which sounds gross but was actually exactly what I wanted to see, because it meant the mop had picked that stuff up instead of just pushing it around. The floor dried and felt actually clean, not sticky-clean.

The obstacle avoidance surprised me more than the mopping did, honestly. We've got a charging cable my son leaves stretched across the hallway, a dog bowl that migrates around the kitchen, and the usual chaos of a lived-in house. It navigated around all of it on the first mapping run without incident. It did briefly hesitate in front of a dark bath mat before deciding to go around it, which was fine by me.

The suction is strong enough that I can hear when it hits the area rugs versus the hardwood. Noticeable gear shift in the sound. No tangling with the dog hair either, which was the number one failure mode on my last robot.

One real thing: the app setup takes a bit of patience. Connecting it to our network took a couple of restarts and some swearing at the router before it stuck. Once it was in, the mapping was fast and has been solid. But the first 20 minutes were not smooth. The hot-water dock feature is also something I genuinely didn't expect to care about and now it's the thing I'd miss most if I had to go back.

[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]