Narwal S Series Robot Vacuums & Mops

Narwal S Series, including Freo S and future models, brings balance and simplicity to everyday cleaning. With intelligent navigation and adaptive suction, it moves smoothly through every room and floor type. The long-lasting base keeps maintenance low and convenience high. Quiet yet powerful, it handles daily dust, pet hair, and kitchen messes with calm precision.

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Frequently Asked Questions

Product Features and Capabilities

Product Features and Capabilities
Support and Maintenance

Can the robot vacuum effectively vacuum carpets and hard floors at the same time?

Yes, the robot vacuum can effectively vacuum carpets and hard floors. Thanks to its powerful battery, it can perform long cleaning cycles. It has a high suction power of several Pascals and can reliably remove dirt and dust from various surfaces, including carpets and hard floors.

Can Narwal robots be used on all floor types?

Yes, Narwal robots are suitable for various floor types including hardwood, tiles, laminate, and carpet. They feature intelligent surface detection that adjusts the cleaning process accordingly, ensuring optimal care and cleaning for each type of floor.

How long do the batteries of robot vacuums last?

Battery life varies by model, and Narwal robot vacuums all have excellent endurance and are suitable for cleaning large areas. The battery life of Freo and Freo X Ultra is around 210 minutes, and the battery life of Freo X Plus is longer, running for 254 minutes on a single charge.

What if my robot vacuum runs out of power in the middle of a cleaning process?

Narwal robot vacuums automatically return to their charging dock when the battery is low and continue cleaning from where they left off after recharging.

Are Narwal robots suitable for homes with pets?

Yes, the Narwal robots are ideal for homes with pets. With their powerful suction power, they effectively remove pet hair and allergens and keep floors clean and fresh with their mopping function. The Freo X Ultra and Freo X Plus feature a unique floating brush that directs hair and fur directly into the suction tube, ensuring continuous performance with no maintenance and no risk of tangling.

What floor cleaner do I use with my Narwal robot?

The most recommended is to use the official Narwal floor cleaner. Narwal floor cleaner is all-natural, effectively removes odors, and thoroughly cleans the floor. At the same time, it helps to care for your mopping robot and extend its lifespan.

Are robot vacuums noisy?

Narwal robots are equipped with ultra-quiet dust cleaning solutions to avoid common noise problems and possible blockages during self-emptying. The operating noise level of Freo X Plus and Freo X Ultra is only 50 dB. This means that you can enjoy perfect floors while maintaining peace and quiet in your home without disturbing your family.

Are Narwal robots easy to use and maintain?

Yes, Narwal robots are user-friendly and feature an intuitive app for scheduling cleaning, monitoring status and receiving updates. They feature independent dust handling technology that compresses dust and dirt and allows up to 7 weeks without emptying. Removable, washable components simplify maintenance, and the robot also features a dust box drying system to prevent odors. The station cleans and rinses the mop head, heats it to 40°C to dry it and eliminate bacteria, and also self-cleans to ensure a flawless, odor-free cleaning process.

Does the robot vacuum have a warranty?

Yes, all Narwal robots come with a 1-year warranty that covers manufacturing defects and malfunctions. Our customer service team can provide support and technical assistance to help you get the most out of your Narwal product.

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