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Narwal Freo X Ultra Robot Vacuum & Mop

Name: Narwal Freo X Ultra Robot Vacuum & Mop
Brand: Narwal Robotics
SKU: CP-ZD-A00018-00-00_DTC_N_CA_JK_240117
Price: 1799.99 CAD
Availability: InStock

C$1,799.99

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Compatible Accessories

Accessories Pack for Freo X Ultra 01

C$349.99

Extended Warranty

1-Year Extended Warranty Plan for Freo X Ultra

C$121.00

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Exceptional Vacuum Power

A synergy of raw cleaning power and smart features that leave dust, dirt, hair, and fur with no place to hide.

Mops Until All Cleaned

Actively targets and cleans dirt until your floors are flawless.

DirtSense™ Technology for Stubborn Stains

Wastewater is monitored to determine how clean floors are. If they’re not spotless, Freo X Ultra cleans until they are.

Intelligent Dirt Detection

Sensors and algorithms accurately monitor the color and particles in the wastewater and target cleaning accordingly.

Scrubs Away Stubborn Stains

Hard scrubbing lifts away deep dirt with Patented Rouleaux Mop* heads that maximize mopping coverage.

EdgeSwing™ for Accurate Edge Cleaning

Skirting boards, tables, and corners no longer require a make-up clean with the handheld—just set and forget.

Truly Maintenance-Free

Realize the dream of having a do-it-all automated cleaning machine.

Millimeter-Precision Obstacle Avoidance

A tri-laser array monitors surroundings to avoid small and low-lying objects. Side-laser enables the robot to clean within millimeters of them.

LiDAR 4.0 Navigation

360° scanning allows Freo X Ultra to calculate and execute an optimized cleaning path as it traverses your home.

Intelligent Cleaning in Any Environment

Automatically adjusts the way the robot cleans based on room dirtiness, floor type, and even the weather.

Specifications

Robot

Dimensions

35.0*35.0*10.7cm

Weight

4250±100g

Color

White & Grey

Battery

5200mAh Li-ion battery

Maximum Output Power

65W

Base Station

Dimensions

Length*Width*Height: 41.5*37.0*43.4cm

Weight

8500±100g

Color

White

Maximum Output Power

65W

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Support

Manual

Manual
FAQs

Narwal Freo X Ultra User Manual

Download

How to update the robot firmware?

1. On the Robot Homepage, tap Settings in the upper right corner and check the current firmware version of the robot.
2. When Auto Update is switched on, the robot will automatically update to a new available firmware version. If the Auto Update is switched off, you can tap the Check for Update button to see if there is a new firmware version and trigger the update manually.
Note: You should turn on and charge the robot in the base station to perform a firmware update.

How does the robot work in a duplex or double-story house?

1. If your house has more than one floor and you want to move the robot to clean other floors, you need to create a new map through Map Management > Multiple Maps before first-time cleaning. Up to four maps can be created in the App.
2. You can move the robot to other floors and create a map without the base station, and the Freo Mode is not available on this map. During a mopping task, the robot could not return to the base station for mop washing either;
3. You can move both the robot and the base station to a new floor and create a map with the base station. There are no limits when the robot is cleaning on this map. But you need to move the base station to the floor too when performing a cleaning task every time.
Note: Before the robot executes a cleaning task on other maps, you need to manually switch to the corresponding map.

Can I lift up the robot and carry it to a zone where the robot fails to reach during mapping or cleaning?

You cannot lift the robot up during mapping for it will influence the mapping results.
When performing a cleaning task, the robot needs to position itself on the map. If it is lifted up and carried to a zone not on the map, the robot will fail to position itself, and the cleaning could not be continued.

Do I need to put away the rug when the robot is cleaning?

The robot can identify rugs during a cleaning task. If you do not want the robot to clean a rug, you can select to skip rug through View > Map Management > Edit Rug, and the robot will avoid the rug during cleaning.

Do I need to turn off the robot and the base station?

After the cleaning task is completed, the robot will return to the base station for charging on its own. After a certain period of time, the robot will enter into the low-power mode and the base station will turn off its screen;
The base station will only be turned off when the power cord is disconnected. If you want to turn off the base station, please unplug the power cord of the base station.
When the power cord is disconnected, the robot will not be able to charge and it will be turned off when the battery runs out. Please connect the power cord to the base station and charge the robot before the next cleaning task.
Note: If the product is not used for a long period of time, turn off the robot and base station when fully charged and recharge them at least once every three months to avoid over-discharging the batteries.

What’s in the Box

Effortlessly removable for seamless usability. Engineered with the patented triangle staggered rotating structure, it guarantees a flawlessly smooth mopping #5

Anti-Tangle Roller Brush

Effortlessly removable for seamless usability. Engineered with the patented triangle staggered rotating structure, it guarantees a flawlessly smooth mopping #6

Also included in the box

1*Zero tangling brush, 1*Dustbox filter, 1*Power cord, 2*Filter sponges, 3*1L Disposable dust bags.

Base Station

All reviews

NICE

So nice!

Perfect little sidekick

Busy family with two young kids, we love our Freo X Ultra. We set it on a schedule and we come home from work to clean floors everyday. The kids have even named our vacuums. They clean so well! highly recommended

Love!

Have had the Narwal Freo X Ultra for 2 weeks and I’m in love.

The map out features and room selection is handy and the app is user friendly.

Worth the money!

Just like the ad says, this vacuum robot hasn't tangled any hair in its roller brush after a month of use. The mobile app is user-friendly, and the mopping feature works well, with the robot visibly scrubbing the floor. 100% recommend.

It's like having a maid working for me.

When I first read about the Narwal Freo X Ultra, I was quite impressed with the tasks the promotional material said it would perform. Although sceptical that the Narwal Freo X Ultra would work as well as promised, I ordered the machine. After the initial cleaning, I was amazed at how well the Narwal Freo X Ultra performed. Everything the promotional material said it would do - the Narwal Freo X Ultra undertook flawlessly. The setup was easy, it quietly mopped and vacuumed all the rooms, then returned to its base to empty its contents and clean the mop heads for the next time. I highly recommend this marvelous piece of technology, especially for mopping bare floors and vacuuming carpeted areas during the same cleaning.

Such a time saver!!

I have been using this past couple of weeks and this is such a timesaver!!! Our Sundays are no longer dreaded mop days and a middle-of-the-week quick vacuum is just a dream.
We have a young kiddo who keeps on following the device so it is so cool to have it automated to sweep at 10pm. The app works fine as well. It mapped the room pretty accurately.
Its definitely worth the investment!

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Recommendations

Narwal Freo X Ultra Robot Vacuum & Mop