Narwal Freo X Ultra Robot Vacuum & Mop

  • Exceptional power. Minimal maintenance
  • 8,200 Pa Suction for a Deeper Clean 
  • Zero Tangling Brush 
  • Mops Until Shining 
  • All-in-One Docking Station 
  • Self-Contained Dust Processing 
  • Tri-Laser Obstacle Avoidance 
Get this item for C$1599.99 with the code FREOXU200

C$ 200 OFF

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Dirt Sense

Mop Self Cleaning

LCD Touch Display

Auto Feed*

Super Low Noise

Child Lock

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Leading 8200Pa Suction

99% Particle Removal on Hard Floors

All-in-One Base Station

Auto Washes, Dries, and Cleans

Mops Until Spotless
Mops Until Spotless

DirtSense™ Technology

Certified Zero Hair Tangling
Certified Zero Hair Tangling

Officially Certified by TÜV and SGS

Tri-Laser Navigation & Avoidance
Tri-Laser Navigation & Avoidance

Walk Through the Perfect Route

7-Week Dust Storage
7-Week Dust Storage

Self-Contained Dust Processing

Exceptional Vacuum Power

A synergy of raw cleaning power and smart features that leave dust, dirt, hair, and fur with no place to hide.

Mops Until All Cleaned

Actively targets and cleans dirt until your floors are flawless.

DirtSense™ Technology for Stubborn Stains

Wastewater is monitored to determine how clean floors are. If they’re not spotless, Freo X Ultra cleans until they are.


Intelligent Dirt Detection

Sensors and algorithms accurately monitor the color and particles in the wastewater and target cleaning accordingly.


Scrubs Away Stubborn Stains

Hard scrubbing lifts away deep dirt with Patented Rouleaux Mop* heads that maximize mopping coverage.


EdgeSwing™ for Accurate Edge Cleaning

Skirting boards, tables, and corners no longer require a make-up clean with the handheld—just set and forget.


Truly Maintenance-Free

Realize the dream of having a do-it-all automated cleaning machine.

Millimeter-Precision Obstacle Avoidance

A tri-laser array monitors surroundings to avoid small and low-lying objects. Side-laser enables the robot to clean within millimeters of them.


LiDAR 4.0 Navigation

360° scanning allows Freo X Ultra to calculate and execute an optimized cleaning path as it traverses your home.


Intelligent Cleaning in Any Environment

Automatically adjusts the way the robot cleans based on room dirtiness, floor type, and even the weather.








White & Grey


5200mAh Li-ion battery

Maximum Output Power


Base Station

Length*Width*Height: 41.5*37.0*43.4cm





Maximum Output Power


Hear From Our Community


  • Manual
  • FAQs

Narwal Freo X Ultra User Manual

How to update the robot firmware?

1. On the Robot Homepage, tap Settings in the upper right corner and check the current firmware version of the robot.
2. When Auto Update is switched on, the robot will automatically update to a new available firmware version. If the Auto Update is switched off, you can tap the Check for Update button to see if there is a new firmware version and trigger the update manually.
Note: You should turn on and charge the robot in the base station to perform a firmware update.

How does the robot work in a duplex or double-story house?

1. If your house has more than one floor and you want to move the robot to clean other floors, you need to create a new map through Map Management > Multiple Maps before first-time cleaning. Up to four maps can be created in the App.
2. You can move the robot to other floors and create a map without the base station, and the Freo Mode is not available on this map. During a mopping task, the robot could not return to the base station for mop washing either;
3. You can move both the robot and the base station to a new floor and create a map with the base station. There are no limits when the robot is cleaning on this map. But you need to move the base station to the floor too when performing a cleaning task every time.
Note: Before the robot executes a cleaning task on other maps, you need to manually switch to the corresponding map.

Can I lift up the robot and carry it to a zone where the robot fails to reach during mapping or cleaning?

You cannot lift the robot up during mapping for it will influence the mapping results.
When performing a cleaning task, the robot needs to position itself on the map. If it is lifted up and carried to a zone not on the map, the robot will fail to position itself, and the cleaning could not be continued.

Do I need to put away the rug when the robot is cleaning?

The robot can identify rugs during a cleaning task. If you do not want the robot to clean a rug, you can select to skip rug through View > Map Management > Edit Rug, and the robot will avoid the rug during cleaning.

Do I need to turn off the robot and the base station?

After the cleaning task is completed, the robot will return to the base station for charging on its own. After a certain period of time, the robot will enter into the low-power mode and the base station will turn off its screen;
The base station will only be turned off when the power cord is disconnected. If you want to turn off the base station, please unplug the power cord of the base station.
When the power cord is disconnected, the robot will not be able to charge and it will be turned off when the battery runs out. Please connect the power cord to the base station and charge the robot before the next cleaning task.
Note: If the product is not used for a long period of time, turn off the robot and base station when fully charged and recharge them at least once every three months to avoid over-discharging the batteries.

All reviews

Customer Reviews

Based on 37 reviews
Kevin chung
Best robot vacuum ever

I have been using this model for a month now and I totally satisfied about the performance, it cleans much better than other robot vacuums Ive ever used before. Thumbs up!

Very good Mop anf Vacuum All-in-one Robot

This robot vac is very good at mopping (cleaner than myself mopping) and its even better at maintaining the cleanness after the first couple days. The garbage bag is actually large enough to last more than 2 weeks (I have 2 cats and floor size is around 1000 sqft). The noise is very manageable so even when ppl at home, I can use the vac. Also the roller design does avoid tangling on both the roller and the bearing part.

Couple Notes: Its water tank is just short on 2 runs. So I gave to refill every day. Though the obstacles avoidance is much much better than my old romba, its still not good enough to avoid cloths, cables and pet poops. The app does not allow me to separate a room that has 2 perpendicular slide doors since I have to split room with ONE straight line that connects TWO walls. So right now the vac pattern overlaps with the slide rail a lot. Additionally, the 8000 pa is just for air compression. Normal suction is just around 600 to 1000 pa. So I have to have it run multiple runs to get rid of all the cat litter sand on floors

Overall, I do recommend it but it is NOT a replacement for vacuum stick and it is NOT attendant free.

Filipe Goncalves
Works great

The vacuum is nice 👌 nothing gets stuck on the brush.....
Abou The mop function I'm surprised how smart the robot does the work..... some rooms cleans more times then others because of its durt sense technology

I'm really impressed and happy 😊

Chizua Okoye

This is awesome. It make my cleaning life routine very easy. I am happy that I got this vacuum. Please I encourage you to buy it and it worth every penny of it.

The most amazing product

I was on the fence for a few months before purchasing the Freo due to its high cost. I shouldn't have waited. It. Is. Amazing. I love that I can set it and forget it :) and wake up to shiny clean floors and carpets. My only complaint and it's minor if you run it overnight is that it takes a long time to clean large areas.
If you're not sure it's worth it I can tell you it is. Just buy it!

JP Vallee
Great upgrade from original Narwal

We've replaced our original narwal for our main floor with the Freo X and what an upgrade! Powerful vacuum, deep floor cleaning and all that with a minimum maintenance. This is the best floor cleaning Robot!