This is an excellent robot vacuum. I have it configured to clean my entire first floor, and once the initial setup was completed, I barely had to worry about it anymore. You can set a cleaning schedule, and I personally prefer having it run while I'm away from home.
The obstacle detection works really well. I still pick up my things before it starts so it has as much open space as possible, but when it does encounter something, it's smart enough to navigate around it. I also appreciate that it doesn't constantly send unnecessary notifications. It mainly alerts me when it's actually stuck and needs help.
The mapping is quite accurate, although you should expect to spend some time during the initial setup adjusting the rooms in the app. I definitely recommend following the manual for this part. Once everything is configured, using it becomes very simple. I can start it directly from the app whenever I want, even outside of its regular schedule.
The station is also very convenient. The robot returns to clean itself, and there is a tank for clean water and another for dirty water. It also detects different floor surfaces as it cleans. I'm especially impressed by how close it cleans along the walls, and my floors look really clean after it finishes.
I have a cat, and I also appreciate the child and pet mode that locks the buttons.
The only issue I've found in my home is a small step of around one inch with a completely square edge. The robot tries to climb it but can't make it over. I'll probably need to add a small ramp so it can access that part of the house.
The initial setup takes a little time, but once that's done, this is a very autonomous and effective robot. I'm very happy with the results.
[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]
This robot vacuum and mop is made to do the hard work for you. It cleans your floors while you relax or get other things done. It is a great pick for busy homes.
The suction power is very strong at 31,000Pa. That means it can pull up dust, dirt, and pet hair with ease. It works well on hard floors and rugs.
It does not just vacuum. It mops too. The FlowWash mop keeps the pad clean as it works, so it does not just push dirt around. Your floors get a fresh, clean look.
The TwinAI obstacle avoidance is a smart feature. The robot can spot things in its path and go around them. This means it will not bump into toys, shoes, or furniture. You do not have to clean up the floor before it runs.
The robot is easy to set up and use. It moves around your home and cleans room by room. It can find its way back to charge when it runs low.
There are a few small problems. It can miss a spot now and then. It may also get stuck on very high rugs. But these are minor things, and the robot still does a great job.
If you want clean floors without the work, this robot vacuum and mop is a smart buy. It saves you time and keeps your home fresh every day.
[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]
I've been running this thing through its paces across a mix of hard floors and low carpet, and it really does handle the daily grind well. The suction pulls up pet hair, crumbs, and fine dust without much fuss, and I haven't had to untangle hair from the brushes even once, which is a first for me with a robot vacuum. The mopping is where it really shines though. Instead of dragging a dirty pad around, it continuously rinses with fresh water, and the hot water actually makes a noticeable difference on kitchen grease near the stove. Spots that used to need a manual wipe-down come up on the first pass.
Navigation is solid too. It maps the house quickly, cleans in a logical pattern instead of bouncing around randomly, and the obstacle avoidance means I don't have to pre-clean every room before starting it. Shoes, cords, chair legs, it just works around them. I also like being able to target specific rooms from the app instead of doing a full run every time. The pet camera feature was something I didn't think I'd use, but I've caught myself checking in on my dog through the app more than I expected.
It's a big investment, no question about that, and the dock is fairly bulky so you'll want to plan where it goes. There was a bit of a learning curve with the app settings and mapping tweaks to get everything just right. But once it's set up, it mostly just does its thing. I start it before heading out and come home to clean floors, and that routine has genuinely changed how I think about maintaining the house. For the amount of time and effort it saves, it's been worth it for me.
[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]
With a toddler, three teens, and a cat, this Narwal Freo 20 robot vacuum is exactly what we needed. The 31,000Pa suction is powerful, and the mop function is great for day to day messes. The obstacle avoidance works well, navigating around toys and pet bowls with ease. It keeps our floors surprisingly clean with minimal effort.
It's a wonderful time saver for any busy family. For anyone wanting a reliable robot vacuum and mop, this is a solid choice. Highly recommend.
[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]
5/5, LOVE IT. If you like having squeaky clean floors, you need this thing. I absolutely hate walking around barefoot and suddenly stepping on some random crumb, piece of dirt or whatever mystery substance the kids have apparently decided belongs on the floor. Since getting this, i havent really had that problem anymore and that alone has made me ridiculously happy LOL
I have it running regularly through the house and it does such a good job picking up the everyday mess that seems to magically appear five minutes after i clean. Crumbs, dust, hair, little bits of whatever, gone. The mopping is what really sold me though. The floors actually feel clean when you walk across them instead of just looking clean from across the room. I can walk around barefoot without doing that little paranoid foot test first.
I also really like how little i have to babysit it. It gets around furniture, works its way into the corners and doesnt constantly get stuck on every little thing sitting around. The dock handling the mop washing, drying and water stuff is a huge bonus too because the whole point of having a robot is that i dont want another needy appliance demanding my attention.
Is it overkill? Maybe. Do i care? Absolutely not. I would rather have this little guy running around keeping my floors clean while i do literally anything else. At this point, if it stopped working tomorrow, i would probably be more upset than i should admit. 5/5 and easily one of my favourite household gadgets.
[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]
My kitchen floor has been the thing I've lost the most sleep over since we got the dogs and two kids who treat the floor like a napkin. I've had 3 different robot vacs over the years and every single one left the floor feeling vaguely damp but not actually clean. You could still see the ghost of yesterday's pasta sauce if the light hit right.
This one is different in a way that's hard to explain until you see the dock doing its thing. After the first run I watched it cycle through the mop washing and there was genuinely brown water draining out. Which sounds gross but was actually exactly what I wanted to see, because it meant the mop had picked that stuff up instead of just pushing it around. The floor dried and felt actually clean, not sticky-clean.
The obstacle avoidance surprised me more than the mopping did, honestly. We've got a charging cable my son leaves stretched across the hallway, a dog bowl that migrates around the kitchen, and the usual chaos of a lived-in house. It navigated around all of it on the first mapping run without incident. It did briefly hesitate in front of a dark bath mat before deciding to go around it, which was fine by me.
The suction is strong enough that I can hear when it hits the area rugs versus the hardwood. Noticeable gear shift in the sound. No tangling with the dog hair either, which was the number one failure mode on my last robot.
One real thing: the app setup takes a bit of patience. Connecting it to our network took a couple of restarts and some swearing at the router before it stuck. Once it was in, the mapping was fast and has been solid. But the first 20 minutes were not smooth. The hot-water dock feature is also something I genuinely didn't expect to care about and now it's the thing I'd miss most if I had to go back.
[Source: Amazon.ca. Reviewer received a free product through Amazon Vine.]
Absolutely loving it, I have had it for about 3 weeks and I have loved it. It's quiet enough I can have it run while sleeping without waking my kids, easy to maintain. The app is really easy to learn and use. It cleans well leaving the floor feeling clean under your bare feet.
I HAVE A NEW RELATIONSHIP WITH MY CATS NOW! This machine is unreal! UN FREAKIN REAL!!!! My floors look brand new?EVERY DAY! I have two cats and we wear our shoes in our house. I can do the work around the house that I used to. Frankly I don't want to. After working all day I want to enjoy my evenings. This robot cleans the floors and itself. The pads are always washed and dried. It never sours. Just unreal. Changed my life. I tell EVERYBODY about this robot!
This is hands down the most impressive robot vacuum and mop I have ever used, and I have tested a lot of them! My first experience with NARWAL, and it absolutely will not be my last.The build quality is just outstanding. The whole thing feels incredibly premium, really heavy duty and solid, like it was just engineered to a completely different standard than anything else I have used. I will note it is noticeably heavier than other robots I have handled, which is not a dealbreaker at all, just something worth knowing.The intelligence on this thing is just insane. It avoids obstacles better than any robot I have tested, and I genuinely do not know how they packed this much technology into it. The dual AI camera system recognizes actual household objects in real time and adjusts its path accordingly, it is just really impressive to watch.One feature I particularly love is that it processes all its AI data locally and does NOT upload it, which I think is a really thoughtful and appreciated privacy consideration that not enough smart home devices think about.The suction power is also just incredible at 31,000Pa. It picks up all of my cat litter and cat hair without any issues whatsoever.The FlowWash mopping system is also a really impressive piece of engineering, continuously cleaning with fresh water rather than spreading dirty water around, which has always been my biggest complaint with robot mops.Price-wise, at $1,099.99 with the coupon it is a significant investment, but for the most advanced and capable robot vacuum and mop I have ever used, it genuinely feels worth it.
Thoroughly enjoy this product the vacuum and mop function is amazing. Floors look great consistently now
So far we love tis vacuum and the way it operates. It does it all, sweeps, mops, and can be set to do any room in any order. I can have it sweep then mop any room in any order. Great vacuum.
I am totally impressed with this vacuum, easy to set it up to my house and my floors have never been so shiny and clean.
This robot is very impressive. Have used it for a few weeks and it is extra nice to come home to clean floors. If you're on the fence like I was just do it. The convenience is well worth it. Suction power has been more than sufficient for our farmhouse with 2 indoor/outdoor dogs. The Freo (AI cleaning) mode is so smart and I love that it dries the mop after completion. Would recommend watching the price for a few months in advance to take advantage of sale pricing if you want to save a few hundred bucks!
Best purchase I have made this year. Had problems setting it up but only because battery was not charged at all. Once unit was charged the system has been wonderful. Love the scrubbing it does!
I've been extremely happy with my Narwal! It does a fantastic job of both vacuuming and mopping, and my floors have never looked cleaner. I love how it maps my home and cleans methodically instead of randomly missing spots. It also does a great job of cleaning along edges and leaves my floors looking fresh without much effort from me.
Order came extremely well packaged. Setup instructions were very clear. It did a great job on the first cleaning. I would highly recommend this product.
I bought mine shortly after its release in May and can truly say my Z10 Turbo is one of my favorite purchases so far. It helped so much with my daily cleaning behind my child and husky mix especially with the amount of hair my dog sheds in the summer. Finding the right settings for my home took a little trial and error within the app but overall I'm beyond happy with my Z10 Turbo.
The Narwal S20 Pro Vacuum Mop has done a good job on both tile and wooden floors for almost a year, but then I noticed that water was no longer ejecting from the machine to the floor. I contacted Narwal customer support and they guided me through several steps to try to fix the problem. When everything failed, they offered to send me a head and water tank assembly (the machine was still under warranty). A week later, assembly installed, the mop is working perfectly again. Customer support was very helpful--I could not have had a better experience.
I first saw this robot vacuum at a friend's house and decided to buy one for myself. I've been using it for about a week before writing this review, and so far I'm very happy with it.We have two active teenagers at home, so the floors get messy surprisingly fast-crumbs, hair, footprints, and little spills in the kitchen. It vacuums well, but the mopping is what impressed me most. It does a noticeably better job on everyday dirt and sticky spots than I expected from a robot.The setup took a little time, but daily use has been easy. It avoids most things on the floor pretty well, doesn't get tangled easily with hair, and the self-emptying and automatic mop cleaning save a lot of small chores.It is definitely not cheap, but after one week of use, it feels solid, works reliably, and has already made keeping our floors clean much easier. So far, I'm very satisfied with this purchase.
I've owned several Dreame robot vacuums, and while they performed well when everything worked, there always seemed to be some kind of issue-clogged emptying ports, navigation problems, or the vacuum getting stuck.The Narwal Flow 2 has been a completely different experience. It has truly been hands-off. The dustbin empties properly without clogging, it navigates around the house without constantly getting stuck, and I'm not having to babysit it or troubleshoot something after every cleaning cycle.So far, it has been much more reliable than the Dreame vacuums I've owned. For anyone looking for a robot vacuum that simply does its job without constant intervention, the Narwal Flow 2 has been an excellent choice.
Good and bad . Great machine the best ever before I let it go on carpet after that it was all messed up. The customer service top notch spent hours on phone helping me. I had to send it back they fixed it it seems like. Ill never let it touch carpet again. It doesn't do carpet if u put on carpet kiss all your electronics and computer good by
Definitely has helped me save time mopping floors, I love the fact that this acts as a camera for my home also to keep an eye on my Dog. Easy set up and easy clean up.
Simply the best! I love this machine! It has a very quick mapping system and cleans great! Super easy set up and use. Only recommendation is it needs to come with at least one or two of the cleaning tablets yo get started. I didn't get those when I purchased it but even with plain water it did a great job! Can't be happier!
The Narwal Freo X10 Pro is one of the best-value robot vacuum and mop combinations in the mid-range premium segment. It delivers flagship-level convenience without the flagship price.Battery life is pretty good, cleans a whole floor and all the rooms nicely and still has plenty of battery left. Mopping every day requires emptying the dirty water and refilling the water tank more often, but decided we don't need mopping every day.Room mapping is really nice, finds rugs and floor mats and treats them accordingly.Had issues with region lock, but customer support was nice and fast on solving it.
A perfect device-it solved the problem with the two cats in my home.