General
What accessories come included with the robot?
Here's everything included when you buy a Freo: 1 x Power cord, 1 x Cleaning hook, 1 x Floor Cleaner bottle (930ml), 2 x Mopping modules, 2 x Side brushes, 2 x Filter sponges. All the other accessories are available for purchase on our official website (https://shop.narwal.com/)
What kind of floors can Narwal Freo work on?
Narwal Freo can be used on wood floors, laminate floors, and other smooth hard floors such as tiles and marble. If your floor surface is rough and uneven, then we do not recommend using a robot for cleaning. Also, Freo can adjust the pressure and wetness for different floor types: Wood floor [7N + Dry], Hard floor [12N + Normal].
Where should I position a Narwal Freo?
1. Place the base station against a wall and near an outlet, making sure there is more than 1m/40inches of clear space in front of the base station.2. After placing the base station, insert the power cord into the base station, then insert the plug into the outlet. The screen will automatically light up when the base station powers on,...
Can Freo work in the dark?
Freo uses lasers to create a map and will need light during the mapping process. It will then use lidar to automatically move around rooms. Lidar can work normally in the dark, however dark objects may weaken the signal received by the infrared sensor, and the obstacle avoidance effect may decrease to a certain extent.
How often does the Freo return to the base station to clean the mops?
Narwal Freo has 3 mop self-clean modes: deep, normal (default), and efficiency. In [Deep] mode, the mop will be washed after cleaning 8 square meters(86.1 sq. ft). In [Normal(default)] mode, the mop will be washed after cleaning 10 square meters(107.6 sq. ft) In [Efficiency] mode, the mop will be washed after cleaning 12 square meters(129.2 sq. ft) You can also...
Can the Freo be operated even when not at home?
As long as Freo is connected to the network the Narwal app can be used to operate Freo anytime, anywhere. Note: If there are some areas that you don't want Freo to clean, please set them as no-go zones. And please be careful not to leave anything on the floor that Freo cannot clean/may affect Freo's performance.