Narwal wants to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products. However, if you need to return an item, we're here to help.
You can try a product for 30 days. For any undamaged product, if you are not completely satisfied, simply return it to us within 30 days from the date of shipment.
However, there are a few important things to keep in mind when returning a product you purchased from Narwal:
How To Return a Product
Some purchases from might be eligible for a refund. To request a refund, please contact us at firstname.lastname@example.org to receive refund instructions. You can expect a refund in the same form of payment originally purchased within approximately 7 business days of receiving your return and confirming the product status.
Damaged or Defective Products
If you receive a damaged or defective product, contact us at email@example.com within 30 days from the date of shipment.
Narwal.com sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.