Using

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Narwal T10 user guides and quick start cards.

User Mannal

Is it safe to use robots on Hardwood/Ceramic/Composite floors?

It is safe to use the T10 on level Hardwood, Ceramic, or Composite floors. Those concerned about mop humidity damaging floors can adjust the humidity levels through the Narwal app.

Does the robot need light when it is running?

The robot uses lasers to create a map and will need light during the mapping process. The robot will then use radar to automatically move around rooms and does not need light.

How much noise does the Narwal T10 make during cleaning?

When vacuuming, the volume is about 65dB. When mopping the volume is about 45dB. This is fairly quiet, similar to the noise level from an ordinary hair dryer in low power mode. For most people, this means going about daily life undisturbed.

How long does the cleaning process take?

In most cases, it takes about 2 hours to mop a room of 1000 square ft. twice. When in the vacuuming mode, it takes about 40 minutes to sweep a room of 1000 square ft.

Can the Narwal be operated even when not at home?

As long as the robot is connected to the network the Narwal App can be used to operate the T10 anytime, anywhere.

How does the robot identify objects and people? And how does it avoid or behave when it detects obstacles?

The T10 automatically slows down when it detects people, pets, objects, or the edges or furniture. In order to clean the edges and corners more thoroughly, it is equipped with a bumper.

Does it come with the vacuum function?

Yes, the T10 is made to work both as a mop & vacuum. By manual modification, it can be set to either mopping mode or vacuuming mode.

What's the voltage?

The input voltage of our robot is 100V-240V, which can be used normally in this range.

What are the battery capacity and charging times? Can you explain the power consumption of Narwal T10?

Our robot battery is 5200mAh, meaning it takes about 3 hours and 0.1 Kwh to be fully charged. It takes about 0.3 Kwh to air-dry the mop and about 0.1 Kwh for the 24-hour base station running in standby mode.

Can Narwal T10 climb stairs or what is the height of the threshold that the robot can cross?

No, Narwal T10 can only pass over a 0.59-inch threshold and can pass over 0.99 inches with a threshold bar. If the floor is sloped, like a ramp for door sills, Narwal can handle up to 0.78 inches.

Can carpets be cleaned in vacuuming mode?

We do not recommend using the robot to clean carpets in either sweeping or mopping mode. The Narwal was built to handle floors of all types such as Hardwood, Ceramic, or Composite floors. We suggest removing non-wall-to-wall carpets and similar objects the first time you use the device so the robot can build a virtual map of its surroundings. After...

How do I tell Narwal T10 not to clean in a specific place?

You can set up the included magnetic strips along the periphery of an area where you do not want the robot to clean. By setting the magnetic strips, you isolate areas where the robot may get stuck and/or block areas that do not need cleaning

What is the capacity of the dust bin?

Narwal T10 comes with a 430 ml dust bin. If the dust bin is full, a robot voice prompt will give an announcement to clean the bin.

Does the T10 recognize and avoid carpets in the mopping mode?

The robot is unable to recognize carpets vs. other surfaces. To keep the robot away from carpets, use magnetic strips to set up no-go zones (magnetic strips are included accessories in the initial package). No-go zones can also be set on the Narwal App.

Does Narwal T10 clean the mop pads automatically? Can mop cloths be removed separately for cleaning?

The robot recognizes dirty mops and returns to the base station for cleaning. It is not necessary to clean the mops manually, but mops can be taken off and cleaned manually if desired. The robot air-dries mops automatically, but can also be removed manually to dry.

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